Transform Retail Relationships with eB2B Retailer App
What happens when every retailer becomes a click away? The FA eB2B Retailer Connect Software bridges the gap between brand and retailer. Trusted by over 700+ CPG brands, the FA Retail Order App empowers retailers to place orders instantly, track deliveries, and access schemes inreal-time without waiting for a sales visit.
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Business Benefits of eB2B Retailer Engagement Platform
The FA eB2B Retailer Engagement & Management App weaves every retailer into the fabric of your business, so you move faster, sell smarter, and grow stronger. By turning trust into visibility and relationships into results, it transforms everyday interactions into a unified force for progress.
Faster Order Fulfillment
New Scheme Push
Swift Returns Processing
Rapid User Retention
Connected Supply Chain
Improved Field Morale
How FieldAssist’s Attendance Management System Works for Field Teams?
Seamless Order Management
Retailers can place orders anytime through app or WhatsApp-based workflows.
Auto-sync with DMS ensures instant order confirmation and inventory accuracy.
Built-in rules prevent overbooking and track pending orders automatically.
Enables quick reorders, new SKU discovery, and personalized product recommendations.
Trade Scheme Visibility
Displays live promotions, discounts, and trade offers by retailer tier.
Encourages participation through transparent incentive tracking and progress bars.
Automatically updates upon redemption, improving reward accuracy.
Gamified scheme visibility boosts engagement and campaign conversions.
Simple Leave Management
Retailers can raise issues directly through the app with photo uploads.
Tracks status from initiation to resolution, minimizing back-and-forth delays.
Auto-notifies relevant distributors or brand teams for faster resolution.
Builds long-term trust through transparency and accountability.
Grievance & Return Management
Tracks retailer activity, frequency, and order history for performance benchmarking.
Identifies dormant retailers and sends AI-led nudges for reactivation.
Generates insights on SKU movement, order patterns, and region-level trends.
Helps brands design hyper-personalized promotions and communication strategies.
Multi-Channel Accessibility
Works across Android app, PWA, and WhatsApp interfaces for easy adoption.
Supports multiple languages and offline access in low-connectivity zones.
Seamlessly integrates with FA DMS, SFA, and ERP systems.
Scales effortlessly across geographies and retail hierarchies.
Build a Future-Ready Retail Ecosystem with FA Suite
Agentic AI that reasons, acts, and resolves
Experience the difference when AI takes ownership of outcomes, delivering bird’s-eye market clarity for sharper execution.
Integrates with all your favorite sales and distribution tools
Whether managing 100 or 1000 reps, FieldAssist integrates perfectly across your sales stack to eliminate leakages, expand outlet reach, and drive data-backed fulfillment.
Make Every Outlet Count For Growth with FieldAssist
The future belongs to brands that move faster, think smarter, and execute with absolute clarity.
Real Stories.
Real Transformation.
From digitizing distribution to optimizing market expansion, learn it all here.
Explore What's New, Useful & Interesting
Frequently Asked Questions
An eB2B Retailer App is a digital ordering and engagement platform that connects retailers directly with distributors and brands. It simplifies how retailers place orders, access schemes, and track deliveries, reducing dependency on field visits or phone calls.
- Enables always-on ordering and communication.
- Improves stock availability and SKU visibility.
- Creates a transparent, data-driven relationship between brand and retailer.
- Helps brands scale retail operations efficiently across geographies.
Unlike basic order apps, it functions as an intelligent retailer management system that integrates data from DMS, ERP, and SFA to create unified visibility.
- AI-led recommendations for reorders and promotions.
- Built-in grievance, return, and reward modules.
- Works seamlessly on Android, PWA, and WhatsApp channels.
- Scales effortlessly for both urban and rural markets.
Integration creates a closed retail-to-distributor loop, giving brands real-time visibility across the supply chain.
- Instant order confirmation and inventory validation.
- Faster billing and secondary sales updates.
- Transparent claim settlements.
- Unified sales reporting for better decision-making.
FA eB2B Retailer management software and app keeps retailers connected 24/7 through intuitive digital channels, empowering them to act instantly while giving brands real-time insights.
- Simplifies order booking and fulfilment.
- Sends personalized nudges on offers and new launches.
- Enables retailers to resolve grievances within the app.
- Encourages loyalty through visible rewards and progress tracking.
The automated attendance system minimises delays and conflicts by ensuring that validated, error-free data is easily accessible for payroll processing.